These terms apply to every tour booked on the Geo Route website. By making a booking you agree to the rules below.
Booking
- All we need is your name, phone and email — no account required.
- Our team checks every booking personally. A booking is valid once you receive the confirmation by email.
- Prices are in Georgian lari (GEL). Amounts shown in USD and EUR are approximate, at today's National Bank of Georgia rate.
Payment
- Bank transfer: the full amount must arrive within 12 working hours of booking. Uploading the receipt on your booking page helps, but is optional. Unpaid bookings are cancelled after that and the seats are released.
- Pay on the day: you pay the full amount on the day of the tour, before it starts.
- We don't take deposits — you only ever pay the full amount.
Cancellation and refunds
- Cancel more than 48 hours before the tour and we refund you in full.
- Cancel between 48 and 24 hours before the tour and we refund 50%.
- Cancellations less than 24 hours before the tour, and no-shows, are not refunded.
- If we cancel the tour (bad weather, the group didn't fill, etc.), we offer you another date or a full refund.
- To cancel, message us on WhatsApp or by email with your booking code.
On the day
- The meeting point and time are on the tour page and in your confirmation email. If you gave us your hotel address, we pick you up there.
- The group can't wait more than 15 minutes for late arrivals.
- The guide may change the order of stops because of weather, roads or safety.
- Entrance tickets (for example to caves and canyons) are included only if the tour page says so.